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Since 1986, our books have earned outstanding reviews from newspapers and magazines throughout the United States, including the Wall Street Journal and Success Magazine. We are listed in Dun & Bradstreet, and are members of our local Chamber of Commerce and every major consumer protection agency in our area.
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Your satisfaction is our greatest concern. So if you are not completely happy with books you have purchased from us, simply return them within 30 days for a full refund of the purchase price.
There are no surprises with this guarantee. We know of other companies who, despite having a similarly stated guarantee, reveal when you open your package that to return the items, there are actually additional requirements, such as needing to include rejection letters from government agencies. We have no such requirements.
To return your books, they should be postmarked within 30 days of the date they were postmarked to you, and you should be sure to include your name, address and order number with your return. If you ordered using a credit card and want the book credited back to your card, please include that information, too, since the strict security procedures we follow make your card information extremely difficult to retrieve.
Provided that they include all the necessary card information, credit card returns are processed the day we receive them. Checks and money orders are refunded and put in the mail within three business days of when we receive them.
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